Payments Information

Payment options

We offer a variety of secure and convenient payment methods to make your shopping experience as easy as possible. All payments are processed through our partners Stripe and Klarna, both leading providers of online payment processing that guarantee the highest security standards.

Credit and debit cards

You can conveniently pay with your Visa, Mastercard, American Express, or Maestro card. Your card details are entered directly during the ordering process in a secure payment form.

Google Pay

You can pay with Google Pay during the ordering process. To do so, you must confirm the payment via the “Google Pay” mobile app on a supported device, following the verification steps. Google Pay uses the payment details you have stored in the app for the transaction. For more information, visit https://support.google.com/pay/merchants/answer/6345242?hl=de

Klarna

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. Payment is made to Klarna:

• Invoice: The payment term is 30 days from the date of dispatch of the goods/ticket/or, in the case of other services, the provision of the service. The invoice terms and conditions for deliveries to Germany can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0 and for deliveries to Austria at https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/ de_at/invoice?fee=0.
• Installment purchase: With Klarna's financing service, you can pay for your purchase flexibly in monthly installments of at least 1/24 of the total amount (but at least EUR 6.95) or under the conditions otherwise specified at checkout. The installment payment is due at the end of the month after Klarna has sent a monthly invoice. Further information on installment purchases, including the general terms and conditions and the European standard information for consumer credit, can be found here: https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/account
• Immediate: Your account will be debited immediately after placing your order.

The use of the payment methods invoice, installment purchase, and direct debit requires a positive credit check. In this respect, we forward your data to Klarna for the purpose of address and credit checks as part of the initiation and processing of the purchase contract. Please understand that we can only offer you those payment methods that are permitted based on the results of the credit check. Further information and Klarna's terms of use for Germany can be found here: https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/de_de/user and for Austria here: https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/de_at/user. General information about Klarna can be found here: www.klarna.com. Your personal data will be treated by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarna's data protection policy for Germany/Austria.

Your data is important to us: All transactions are protected by state-of-the-art encryption technologies to secure your personal and financial information.

If you have any questions about payment methods, please do not hesitate to contact us.